Verifying Your big128 Account
Account verification is how we make sure your balance belongs to you and nobody else. We ask for this once — usually before your first withdrawal or if unusual activity appears on the account. The documents needed are a government-issued photo ID and a screenshot or statement showing the wallet number you use for deposits. Upload them through the account settings page;
our team reviews submissions and gets back to you through the same channel you used to contact us. Verification is a security step we run on our side, not a barrier — a verified account also means fewer friction points on future withdrawals.
- Prepare Your ID — Have a clear photo of a government-issued ID ready — a national ID card works well. The name must match the name registered on your big128 account exactly.
- Confirm Your Wallet — Provide a screenshot or recent statement showing the DANA, OVO or GoPay number linked to your account so we can match it to your deposit history.
- Submit Through Settings — Upload both documents from the verification section inside account settings. The upload field accepts common image formats; keep file sizes reasonable for faster review.
- Confirmation From Us — We notify you once verification is done. A verified account unlocks standard withdrawal processing and removes any holds placed during the review period.